ORN Perfumed Ornaments


Shipping and Returns


Shipment

Shipping cost is at a flat rate of CHF 9.00.- per item within Switzerland . All Shipments are dispatched by Swiss Post. For orders outside Switzerland please contact enquiry@potluckparty.co.th.
Shipment will be dispatched after successful payment via PayPal or bank transfer. As soon as we receive the payment, the merchandises will be shipped. Delivery time is 3-5 business days. If we are out of stock for the specific goods, we will let you know as soon as possible when to expect the delivery.

Shipping proceeds at receiver’s risk. Potluck Party GmbH is not to be held responsible for any delays and damages during shipment.

Potluck Party GmbH reserves the right to make partial shipments.


Returns

Orders can be returned within 7 days (date of post stamp) in original packaging and without any traces of usage. The customer is responsible for appropriate packaging of the returned goods and pays the postal fees of the return. Please return to the following address:

Potluck Party GmbH
Am Falter 25
8966 Oberwil-Lieli
Switzerland

Returns will be refused if:

  • traces of usage exist
- products are sent back without the original packaging and labels.
  • goods are damaged.

Goods that get lost during shipment cannot be refunded. We highly advise to use a tracking number when returning goods. Resulting postal charges will not be accepted.

Your satisfaction is important to us. Don’t hesitate to contact us if the quality of the ordered product does not fulfil your expectations. Potluck Party GmbH checks all returned goods carefully on the above mentioned criteria. Upon this, Potluck Party GmbH will credit the refund.

Every good is controlled by us before dispatch. Nevertheless, should there exist any defectiveness of the goods – for example, latent manufacturing defects – The goods can be returned. Same applies for incorrect delivery, which Potluck Party GmbH is responsible for. In this case, return shipping fees are accepted by Potluck Party GmbH.


Terms and Conditions


1. Scope of Application

These terms and conditions apply to all orders placed by the customer at www.ornperfume.com from Potluck Party GmbH, Am Falter 25, 8966 Oberwil-Lieli. The following general terms and conditions apply exclusively and in the existing version at the time of order. The product range is available in Switzerland. For orders outside Switzerland please contact enquiry@potluckparty.co.th. Further the provisions of the Swiss Code of Obligations (OR) is applicable for sales agreements as well as the usual existent laws and regulations in Switzerland.

2. Conclusion of Contract

By placing an order and accepting the terms and conditions the customer submits a legally binding bid. Confirmed orders cannot be cancelled by the customer. A contract is only concluded by shipment of the goods. The customer receives a confirmation in any case. The confirmation has informal character and does not guarantee the availability of the ordered goods.

If goods are not available, Potluck Party GmbH has the right to cancel the order and refund any advance payments money to the customer.

3. Shipment

Shipment will be dispatched as soon as we receive the payment. If we are out of stock for the specific goods, we will let you know as soon as possible when to expect the delivery. Shipping proceeds at receiver’s risk. Potluck Party GmbH is not to be held responsible for any delays and damages during shipment.

Potluck Party GmbH reserves the right to make partial shipments.

Shipping cost is at a flat rate of CHF 9.00.- per item within Switzerland . All Shipments are dispatched by Swiss Post.

4. Prices


All prices are shown in Swiss Francs (CHF), VAT included and shipment charges excluded.

5. Method of Payment


Shipment will be dispatched after successful payment via PayPal or bank transfer. 


6. Right of Return

Orders can be returned within 7 days (date of post stamp) in original packaging and without any traces of usage. The customer is responsible for appropriate packaging of the returned goods and pays the postal fees of the return. Please return to the following address:

Potluck Party GmbH
Am Falter 25
8966 Oberwil-Lieli
Switzerland

Returns will be refused if:

  • traces of usage exist
- products are sent back without the original packaging and labels.
  • goods are damaged.

Goods that get lost during shipment cannot be refunded. We highly advise to use a tracking number when returning goods. Resulting postal charges will not be accepted.

Your satisfaction is important to us. Don’t hesitate to contact us if the quality of the ordered product does not fulfil your expectations. Potluck Party GmbH checks all returned goods carefully on the above mentioned criteria. Upon this, Potluck Party GmbH will credit the refund.

7. Damaged or Wrong Delivered Goods

Every good is controlled by us before dispatch. Nevertheless, should there exist any defectiveness of the goods – for example, latent manufacturing defects – The goods can be returned. Same applies for incorrect delivery, which Potluck Party GmbH is responsible for. In this case, return shipping fees are accepted by Potluck Party GmbH.

8. Liabilities

We do not accept any liability for lost or damaged goods according to Swiss regulations. In case other regulations are claimed, Potluck Party GmbH only accepts liability up to the transferred amount. If the customer resells the product, he or she is responsible for compliance regarding national and international export provisions. If the customer changes the resold product, he or she is liable for the resulting damages to us, the purchaser or third parties.

9. Data Security

The database and its contents, maintained by Potluck Party GmbH is not handed over to third parties and is only used for internal analysis and newsletter dispatch (revocable at any time)

10. Guarantee

1 year guarantee from date of dispatch for verifiable production defects. Signs of wear are excluded from guarantee.

11. Protection of Intellectual Property

Potluck Party GmbH owns the design of the website. The contents of the website are protected by copyright. Modification, reproductions or copying of any kind is prohibited.


12. Final Regulations

Place of jurisdiction is Aargau, Switzerland. Thereby, Swiss law applies exclusively. The parties shall try to settle any dispute resulting from the contract amicably. By ordering goods, the customer agrees to these terms and conditions. Potluck Party GmbH reserves the right to modify the terms and conditions at any time.